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Frequently Asked Questions

Promotional Products
Brand Solutions
Product Design
General Questions
Promotional Produts:

Q: What is the standard size of your golf ball markers?

A: The common size is 19 mm- 25 mm (0.75-1 inch) in diameter, which can be selected according to needs. The ball markers approved by standard golf courses are generally no larger than 25 mm to avoid affecting the line of the putt.

Q: Are your ball markers magnetic? Will they fall off easily?

A: Our ball markers come with high-quality ball markers with strong magnetic cap clips or ball forks, which can be easily taken out and will not fall off easily during daily use. If the magnetic force weakens, you can choose to replace the magnetic accessories with new ones.

Q: Do your hat clips fit all hats?

A: Yes, most hat clips are designed with elastic metal clips, which can fit hats with different brim thicknesses, such as baseball caps, sun hats, golf hats, etc. However, if it is a hat with an extra-thick brim or no brim, a custom size may be required.

Q: Will your golf ball markers and hat clips rust?

A: Stainless steel, nickel-plated, or chrome-plated cap clips are not easy to rust. To prevent the golf ball marker and cap clip from rusting, you can add an anti-rust coating. Please try to keep it dry during daily use and avoid contact with moisture and sweat. If you tend to sweat excessively, it's recommended to clean the cap clip frequently and avoid leaving it in a humid environment for extended periods.

Q: Do your custom divot tools bend or break easily?

A: Our Custom Divot Tools are made of high-quality stainless steel, aluminum alloy, or zinc alloy, which are not easy to bend or break. As long as they are used and maintained correctly and excessive force is avoided, a certain service life can be ensured.

Q: What is the typical weight of your golf ball markers?

A: The weight of our golf ball markers is between 7-8 grams, depending on the design of each product. They are usually made of zinc alloy, stainless steel, or metal-plated materials, suitable for daily use.

Q: Are golf ball markers waterproof?

A: Yes, our ball markers are designed to withstand normal golf course weather conditions. For optimal preservation of the ball marker, we recommend wiping the ball marker dry after each round.
Brand Solutions:

Q: Can I inspect your products before placing a bulk order?

A: Yes, we offer custom golf ball logo samples. This allows you to evaluate our quality and design execution before placing a bulk order.

Q: What is your shipping time?

A: It depends on the turnaround time option you choose, shipping usually takes 3-5 business days after production.

Q: Do you offer returns on your golf ball markers?

A: Undamaged products may be returned for a full refund for any reason within 30 days of purchase, except for bulk orders, which may not be eligible for a refund. If the item is defective or you are not satisfied with the product, please notify us within 7 days of receipt, and we will do our best to assist you.

Q: Is there a price reduction available for bulk purchasing?

A: Yes, we accept bulk orders and provide tiered discounts. Pricing becomes more favorable with increased order volumes. If you have other questions or need a quote, please email us!
Product Design:

Q: Can you customize the pattern and logo of golf ball markers?

A: Yes, the ball mark can be customized with company logo, personal name, event logo, club badge, and other patterns. You can design it yourself in our quotation system, or you can contact us by email, and we will provide you with professional artwork design services.

Q: What steps can I take to ensure my design transfers effectively onto the custom ball marker?

A: Before we begin production, we will send you a digital visualization of what the design will look like on the golf ball marker for you to review before we begin production. This ensures that the text, colors, and micro-marking are placed correctly and will look great on the final product.

Q: What is the printing area of ​​your custom logo on golf ball markers?

A: The printing area varies depending on the design of the golf ball markers. The specific parameters can be viewed on the product details page.
General Questions:

Q: Are your golf ball markers suitable for all golf courses?

A: Yes, our ball markers meet international standards and can be used on all golf courses.

Q: How to maintain a golf ball marker?

A: First, try to avoid long-term exposure to moisture to prevent metal rust. Second, wipe with a dry cloth after use to keep it clean. Store in a golf bag or accessory box to avoid loss.

Q: Can the hat clip be clipped somewhere else?

A: In addition to hats, it can also be clipped to pockets, belts, shoelaces, ball bags, etc., for flexible use.
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